Terms of service
Welcome to Fat Green Bear Toys. The terms "we", "us" and "our" refer to Fat Green Bear Toys. Fat Green Bear Toys operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Fat Green Bear Toys is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Section 1 — Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
Section 2 — Our Products
We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen due to your device and its settings.
We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be the same as depicted in our store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region or jurisdiction.
Section 3 — Orders
When you place an order, you are making an offer to purchase. Fat Green Bear Toys reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Fat Green Bear Toys confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Fat Green Bear Toys may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 — Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or import charges.
You agree to provide current, complete and accurate purchase and payment information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct, and complete, and that charges incurred will be honoured by your payment provider.
Section 5 — Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.
Section 6 — Intellectual Property
Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, and the design, selection, and arrangement thereof, are owned by Fat Green Bear Toys, its affiliates or licensors and are protected by copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material on the Services without our prior written consent.
Fat Green Bear Toys's names, logos, product and service names, designs, and slogans are trademarks of Fat Green Bear Toys or its affiliates or licensors. You must not use such trademarks without our prior written permission. Shopify's name and logo are trademarks of Shopify. All other names, logos, and slogans on the Services are the trademarks of their respective owners.
Section 7 — Optional Tools
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control or input over. We provide access to such tools "as is" and "as available" without any warranties of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion.
Section 8 — Third-Party Links
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you leave the Services to access third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of products or services on any third-party websites.
Section 9 — Relationship with Shopify
Fat Green Bear Toys is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Fat Green Bear Toys. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Fat Green Bear Toys, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Fat Green Bear Toys.
Section 10 — Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Section 11 — Feedback
If you submit any ideas, suggestions, feedback, reviews, or proposals, you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such feedback in any medium for any purpose, including commercial use.
You represent and warrant that you own or have all necessary rights to all feedback submitted, and that your feedback will not violate any third-party rights or these Terms of Service.
Section 12 — Errors, Inaccuracies and Omissions
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 13 — Prohibited Uses
You may access and use the Services for lawful purposes only. You may not use the Services:
- For any unlawful or malicious purpose
- To violate any regulations, rules, laws, or ordinances
- To infringe upon intellectual property rights
- To harass, abuse, harm, or defame any person
- To transmit false or misleading information
- To transmit spam, junk mail, or unsolicited promotional material
- To impersonate any other person or entity
- To upload or transmit viruses or malicious code
- To collect or track personal information of others
- To use automated tools, scrapers, or AI agents to access the Services without permission
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
Section 14 — Agents
This section applies if you use, allow, enable, or cause the deployment of an automated agent to access, use, or interact with any Services. No agent may access or interact with Services unless it identifies itself clearly in all requests and operates strictly in accordance with any requirements we set. We may limit, including by technical measures, whether and how any agent accesses, uses, and interacts with Services.
Section 15 — Termination
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will continue to apply following any termination.
Section 16 — Disclaimer of Warranties
The Services and all products offered through the Services are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
Section 17 — Limitation of Liability
To the fullest extent provided by law, Fat Green Bear Toys, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Services or any products procured using the Services.
Section 18 — Indemnification
You agree to indemnify, defend and hold harmless Fat Green Bear Toys, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your access to and use of the Services.
Section 19 — Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.
Section 20 — Waiver; Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals between you and us.
Section 21 — Assignment
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 22 — Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Fat Green Bear Toys consent to the exclusive jurisdiction of the courts of England and Wales for any disputes arising under these Terms.
Section 23 — Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following any changes constitutes acceptance of those changes.
Section 24 — Contact Information
Questions about the Terms of Service should be sent to us at fatgreenbeartoys@gmail.com.
Fat Green Bear Toys
36 Castle Court, High Street
Thornbury, Bristol
BS35 2XN
United Kingdom
fatgreenbeartoys@gmail.com
07815 968692
Last updated: July 2026